Frequently Asked Questions
What kind of tours or packages does La Exotic offer?
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At La Exotic, we go beyond the usual, covering both popular and hidden gems across India. We offer a wide range of domestic packages and craft unforgettable journeys worldwide. From the icy wonders of Antarctica and the breathtaking landscapes of Alaska to the charm of Scandinavia, the rich culture of Serbia, and thrilling adventures across Australia, America, Africa, and Asia – we bring the world to you. As one of India’s leading tour operators, we proudly showcase the country’s beauty to locals, non-residents, and global travelers. Our tours are designed for families and individuals alike, ensuring every journey is as unique as you are.
Is the tour itinerary fixed, or can it change during the tour?
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La Exotic strives to operate every tour according to the original itinerary. However, unavoidable and unforeseen circumstances can sometimes arise due to factors such as state or country regulations, airline, cruise, rail, or road transport issues, hotel arrangements, or sightseeing conditions. In such cases, we may need to adjust the itinerary either before the tour begins or while on the tour. Any changes will be communicated to you in advance via SMS or call, or during the tour by your La Exotic Tour Manager.
Can I modify or change my booking after confirmation?
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Yes, changes or amendments are possible, subject to availability. Any modifications may incur additional costs along with applicable cancellation charges. Your La Exotic Travel Advisor will assist you with the necessary adjustments upon receiving your confirmation and the additional charges.
What is the registration amount required to book a tour?
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To book a tour, you need to pay a registration amount, which depends on the tour price. You can find the specific details of the registration amount in the pricing section of your selected tour.
Is the registration amount refundable?
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The registration amount paid for a tour is non-refundable, as per the Cancellation and Refund policy.
What documents are required at the time of booking?
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At the time of booking, you will need to provide your Aadhaar Card and PAN for domestic tours, and for international tours, a valid passport and PAN are required.
What documents should I carry on tour?
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For domestic tours within India, all guests must carry their air ticket, insurance (if any), and a photo identification such as Aadhaar card, ID card, PAN card, driving license, or school/college ID for students. For international tours, all guests, including children and infants, must carry a machine-readable passport valid for at least 180 days (six months) from the return date of the tour, along with the necessary visas, air ticket, and insurance copy.
Can I make an online payment for my tour?
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Yes, you can make the payment online through NEFT, RTGS, IMPS, payment apps/wallets like PhonePe, BHIM, Gpay, PayTM, or any UPI ID. Simply log in to your account using the registered mobile number provided at the time of booking.
Does the tour price include the air or railway tickets?
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We do not provide air or railway tickets. These are not included in the package.
What kind of accommodation is provided on the tour?
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We offer customized packages tailored to your budget, providing 3-star, 4-star, and 5-star hotels. Accommodation locations are based on the tour itinerary and program.
What kind of room will I get on the tour?
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Typically, the rooms provided are twin/double or single-bedded. If needed, an extra bed will be provided in the form of a mattress on the floor.
Is Wi-Fi facility available at all hotels?
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Generally, most hotels offer Wi-Fi facilities. Depending on the hotel or property, this service may be complimentary or chargeable. However, Wi-Fi may not be available at certain remote locations.
What type of food will be served on my tour?
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Meals on the tour are generally served as per the itinerary/tour program, including Breakfast (B), Lunch (L), and Dinner (D). The meals typically consist of pre-set menus, which primarily feature Indian cuisine, with occasional local or international dishes depending on the destination.